Help and Support

Here is the Frequently Asked Questions about Instagram integration with olist shops. Do you still have doubts? Contact the customer support directly in the app, in the settings tab.

My products are displayed on Facebook, but are not on Instagram

To post the products in the Instagram Shopping, follow our tutorial step by step.

My Instagram catalog is missing products

Facebook and Instagram ads terms are different. Sometimes the product can be sold on Facebook, but on Instagram it is banned. For more details, please review Instagram's Terms and Policies.